Incidents reported on status page for Zapfloor https://status.zapfloor.com/ https://d1lppblt9t2x15.cloudfront.net/logos/4daa620be91b12f7bd8b402d9a70a018.png https://status.zapfloor.com/ en https://status.zapfloor.com/incident/604436 Tue, 17 Jun 2025 09:18:00 -0000 https://status.zapfloor.com/incident/604436#c1db5b3e4402f8e4389aabd6d857bcbce51ca6d9d40663d664f46ff2b8411218 It's possible that Hot-desk bookings through the iframe are currently unavailable. Our team is working diligently to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Please check back later for updates or contact our support team for further assistance. https://status.zapfloor.com/incident/600106 Tue, 10 Jun 2025 10:28:00 -0000 https://status.zapfloor.com/incident/600106#f77081f95b06bf1b32ed70d8e6c7723a96d759d6dc7566c276eb224d6bf233a6 We are currently experiencing issues with our hosting provider, Heroku. These issues are causing disturbances with our application, particularly affecting the PDF invoice creation and sending process and other functionalities. Our team is actively monitoring the situation and is in close contact with Heroku to resolve these issues as quickly as possible. We appreciate your patience and understanding as we work to resolve these issues. Contact Information: For any urgent issues or further information, please contact our support team at support@zapfloor.com https://status.zapfloor.com/incident/600106 Tue, 10 Jun 2025 10:28:00 -0000 https://status.zapfloor.com/incident/600106#f77081f95b06bf1b32ed70d8e6c7723a96d759d6dc7566c276eb224d6bf233a6 We are currently experiencing issues with our hosting provider, Heroku. These issues are causing disturbances with our application, particularly affecting the PDF invoice creation and sending process and other functionalities. Our team is actively monitoring the situation and is in close contact with Heroku to resolve these issues as quickly as possible. We appreciate your patience and understanding as we work to resolve these issues. Contact Information: For any urgent issues or further information, please contact our support team at support@zapfloor.com https://status.zapfloor.com/ Fri, 30 May 2025 00:15:46 +0000 https://status.zapfloor.com/#afd0a00ecee39c0ef9a0bb8d657ff721e317465464926b2360cebc77f30a251e open-api.zapfloor.com recovered https://status.zapfloor.com/ Fri, 30 May 2025 00:15:25 +0000 https://status.zapfloor.com/#2a8e94a13a816bcfb119240e59c9cf6b2ab29c8062622b4afa9e8d358eed9f03 Internal services recovered https://status.zapfloor.com/ Thu, 29 May 2025 23:54:45 +0000 https://status.zapfloor.com/#afd0a00ecee39c0ef9a0bb8d657ff721e317465464926b2360cebc77f30a251e open-api.zapfloor.com went down https://status.zapfloor.com/ Thu, 29 May 2025 23:54:24 +0000 https://status.zapfloor.com/#2a8e94a13a816bcfb119240e59c9cf6b2ab29c8062622b4afa9e8d358eed9f03 Internal services went down https://status.zapfloor.com/incident/574266 Wed, 21 May 2025 13:37:00 -0000 https://status.zapfloor.com/incident/574266#002be452ce178eea32f2455d739acf4bfad3a13e68d11d923a6d68333e703ca2 UPDATE 21:48: The issue has been resolved. Over the next few days, we will be diligently identifying and correcting any incorrectly created access groups. We will provide more detailed information on the corrective measures being implemented. While we strive to address all access groups promptly, there may be some delays. Please do not hesitate to reach out to your Customer Success representative for further assistance. We appreciate your patience and understanding as we work to ensure a good experience. ------ We are currently experiencing an issue with the SaltoKS integration on the Zapfloor platform. Certain users have reported that some newly created access groups within SaltoKS are not displaying the assigned users and locks as expected. This may affect access to meeting rooms or other facilities. We are in contact with Salto to resolve this ASAP. We will first determine the cause, resolve it and afterwards create a report of the affected access groups. https://status.zapfloor.com/incident/530203 Tue, 18 Mar 2025 12:46:00 -0000 https://status.zapfloor.com/incident/530203#00e3b56d8a6f363cfca2cf780a44e3b24414d78a36758578c995ad73faaef192 We are currently experiencing an issue where it is not possible to add a contract when creating a new subscription. Our team has identified the cause of the problem and is actively working on a fix. We estimate that this issue will be resolved before 16:00. We appreciate your patience and will provide further updates as soon as the fix is deployed. https://status.zapfloor.com/incident/525626 Mon, 10 Mar 2025 09:05:00 -0000 https://status.zapfloor.com/incident/525626#1be44fb42e5b08789a6fc73e828d1d352029dffaf783544e1e740d6995631b67 We recently identified an issue where the meeting room booking system incorrectly displayed rooms as unavailable, preventing some users from making bookings. Our team has resolved the issue, and the system is now functioning as expected. https://status.zapfloor.com/incident/525626 Mon, 10 Mar 2025 09:05:00 -0000 https://status.zapfloor.com/incident/525626#1be44fb42e5b08789a6fc73e828d1d352029dffaf783544e1e740d6995631b67 We recently identified an issue where the meeting room booking system incorrectly displayed rooms as unavailable, preventing some users from making bookings. Our team has resolved the issue, and the system is now functioning as expected.