Incidents reported on status page for Zapfloor https://status.zapfloor.com/ https://d1lppblt9t2x15.cloudfront.net/logos/4daa620be91b12f7bd8b402d9a70a018.png https://status.zapfloor.com/ en https://status.zapfloor.com/ Fri, 07 Aug 2026 19:41:07 +0000 https://status.zapfloor.com/#e587a52dcf19e883e22d4a10f8c21b4e225a2d33913f58a830505f9bd97b0866 open-api.zapfloor.com recovered https://status.zapfloor.com/ Fri, 07 Aug 2026 19:40:58 +0000 https://status.zapfloor.com/#337a40da4353bccfbf0b2cbd194a45779ed424867b7dd3d20322b7776f08c7e9 Internal services recovered https://status.zapfloor.com/ Fri, 07 Aug 2026 19:34:55 +0000 https://status.zapfloor.com/#e587a52dcf19e883e22d4a10f8c21b4e225a2d33913f58a830505f9bd97b0866 open-api.zapfloor.com went down https://status.zapfloor.com/ Fri, 07 Aug 2026 19:34:33 +0000 https://status.zapfloor.com/#337a40da4353bccfbf0b2cbd194a45779ed424867b7dd3d20322b7776f08c7e9 Internal services went down https://status.zapfloor.com/ Mon, 13 Jul 2026 11:43:56 +0000 https://status.zapfloor.com/#ca17a2b9b656abb0eb2ec2d80194126bfe0508fd0bf799b9386d5b8a10e30be9 Internal services recovered https://status.zapfloor.com/ Mon, 13 Jul 2026 11:41:29 +0000 https://status.zapfloor.com/#ca17a2b9b656abb0eb2ec2d80194126bfe0508fd0bf799b9386d5b8a10e30be9 Internal services went down https://status.zapfloor.com/ Mon, 29 Jun 2026 13:16:53 +0000 https://status.zapfloor.com/#17e05418d0d4bfc707e412a8e8f56a16bb9edd194535e3ed1ab8118e3f0d36ab open-api.zapfloor.com recovered https://status.zapfloor.com/ Mon, 29 Jun 2026 13:14:48 +0000 https://status.zapfloor.com/#17e05418d0d4bfc707e412a8e8f56a16bb9edd194535e3ed1ab8118e3f0d36ab open-api.zapfloor.com went down https://status.zapfloor.com/incident/840084 Mon, 22 Jun 2026 08:33:00 -0000 https://status.zapfloor.com/incident/840084#8fbfc27acea61eab16817db26beeb89fe9a08022c380fe097515d9fd7b4105fc Because of some unforeseen issues, the platform is loading slower than usual. We are currently trying to resolve the issue. Apologies for the inconvenience. https://status.zapfloor.com/ Thu, 18 Jun 2026 19:59:38 +0000 https://status.zapfloor.com/#aeec15940fa097af930f4405708d77bdda253cfe565adaa8690f417f3f2efaf4 Operator and tenant application recovered https://status.zapfloor.com/ Thu, 18 Jun 2026 19:56:18 +0000 https://status.zapfloor.com/#aeec15940fa097af930f4405708d77bdda253cfe565adaa8690f417f3f2efaf4 Operator and tenant application went down https://status.zapfloor.com/ Thu, 11 Jun 2026 13:52:59 +0000 https://status.zapfloor.com/#c2644048a7f69bd94296c5dade8244e8f0a71a7ba78509fdf9c7447fa615a3f1 open-api.zapfloor.com recovered https://status.zapfloor.com/ Thu, 11 Jun 2026 13:50:25 +0000 https://status.zapfloor.com/#c2644048a7f69bd94296c5dade8244e8f0a71a7ba78509fdf9c7447fa615a3f1 open-api.zapfloor.com went down https://status.zapfloor.com/ Thu, 11 Jun 2026 13:49:52 +0000 https://status.zapfloor.com/#d273191437d9e0ca710c26123bf378a63591edb0a3b8de83aad8b61f10f4088f Internal services recovered https://status.zapfloor.com/ Thu, 11 Jun 2026 13:47:37 +0000 https://status.zapfloor.com/#d273191437d9e0ca710c26123bf378a63591edb0a3b8de83aad8b61f10f4088f Internal services went down https://status.zapfloor.com/ Mon, 08 Jun 2026 10:54:50 +0000 https://status.zapfloor.com/#5d20fcf4ac170d0ccfc7825ff15114a842279754fa47a699b079c96b0c1732d1 Internal services recovered https://status.zapfloor.com/ Mon, 08 Jun 2026 10:48:07 +0000 https://status.zapfloor.com/#5d20fcf4ac170d0ccfc7825ff15114a842279754fa47a699b079c96b0c1732d1 Internal services went down https://status.zapfloor.com/ Fri, 05 Jun 2026 09:31:48 +0000 https://status.zapfloor.com/#cc953796bf40b7b9b73054efc9cd0f647ed7539ededefaf37e7ade3ef1be0b46 open-api.zapfloor.com recovered https://status.zapfloor.com/ Fri, 05 Jun 2026 09:31:36 +0000 https://status.zapfloor.com/#5905633af4ccd77a7ee72a476099a36b08933eae6777dc798f511cc910449850 Internal services recovered https://status.zapfloor.com/ Fri, 05 Jun 2026 09:20:17 +0000 https://status.zapfloor.com/#cc953796bf40b7b9b73054efc9cd0f647ed7539ededefaf37e7ade3ef1be0b46 open-api.zapfloor.com went down https://status.zapfloor.com/ Fri, 05 Jun 2026 09:20:11 +0000 https://status.zapfloor.com/#5905633af4ccd77a7ee72a476099a36b08933eae6777dc798f511cc910449850 Internal services went down https://status.zapfloor.com/ Fri, 05 Jun 2026 00:16:49 +0000 https://status.zapfloor.com/#91dc0612cd2a5c3c02c827ad843b145051e723597bd525346298c47991113de8 open-api.zapfloor.com recovered https://status.zapfloor.com/ Fri, 05 Jun 2026 00:16:32 +0000 https://status.zapfloor.com/#c4951dbd0e049ee3eb9cc366c92a789f33003847c112a91835b8d861d699a3bf Internal services recovered https://status.zapfloor.com/ Thu, 04 Jun 2026 23:53:02 +0000 https://status.zapfloor.com/#c4951dbd0e049ee3eb9cc366c92a789f33003847c112a91835b8d861d699a3bf Internal services went down https://status.zapfloor.com/ Thu, 04 Jun 2026 23:53:00 +0000 https://status.zapfloor.com/#91dc0612cd2a5c3c02c827ad843b145051e723597bd525346298c47991113de8 open-api.zapfloor.com went down https://status.zapfloor.com/ Thu, 04 Jun 2026 09:49:49 +0000 https://status.zapfloor.com/#0c6f768d9b6150716c073911a9dee70d7fcaa2ce2fc24553c2c6f8fd1a7b1260 Internal services recovered https://status.zapfloor.com/ Thu, 04 Jun 2026 09:47:42 +0000 https://status.zapfloor.com/#0c6f768d9b6150716c073911a9dee70d7fcaa2ce2fc24553c2c6f8fd1a7b1260 Internal services went down https://status.zapfloor.com/ Thu, 04 Jun 2026 08:04:40 +0000 https://status.zapfloor.com/#8cdc4160269002317253a4e94ee39adea2b0a3744c835c15011dc479d18c1e66 Internal services recovered https://status.zapfloor.com/ Thu, 04 Jun 2026 08:02:27 +0000 https://status.zapfloor.com/#8cdc4160269002317253a4e94ee39adea2b0a3744c835c15011dc479d18c1e66 Internal services went down https://status.zapfloor.com/ Wed, 27 May 2026 15:01:49 +0000 https://status.zapfloor.com/#941a853b732ae635e9dee987fab1c5297c41e6d9d8ea149db20affb694545432 open-api.zapfloor.com recovered https://status.zapfloor.com/ Wed, 27 May 2026 15:01:35 +0000 https://status.zapfloor.com/#e82f7a513554443394ae03f877023faa71fe9af9a51998733e44ce7fb28df6c3 Internal services recovered https://status.zapfloor.com/ Wed, 27 May 2026 14:53:17 +0000 https://status.zapfloor.com/#941a853b732ae635e9dee987fab1c5297c41e6d9d8ea149db20affb694545432 open-api.zapfloor.com went down https://status.zapfloor.com/ Wed, 27 May 2026 14:53:10 +0000 https://status.zapfloor.com/#e82f7a513554443394ae03f877023faa71fe9af9a51998733e44ce7fb28df6c3 Internal services went down https://status.zapfloor.com/ Thu, 07 May 2026 02:23:22 +0000 https://status.zapfloor.com/#6934adef36e231da0c60ec4fe4144a83dd61ff97d559f8978267981ba38243ac Internal services recovered https://status.zapfloor.com/ Thu, 07 May 2026 02:10:00 +0000 https://status.zapfloor.com/#6934adef36e231da0c60ec4fe4144a83dd61ff97d559f8978267981ba38243ac Internal services went down https://status.zapfloor.com/ Thu, 07 May 2026 01:42:35 +0000 https://status.zapfloor.com/#9615a272e86f329d13774541ee2396b2ffe0e0189a699d60865af276f1738318 Internal services recovered https://status.zapfloor.com/ Wed, 06 May 2026 23:59:06 +0000 https://status.zapfloor.com/#9615a272e86f329d13774541ee2396b2ffe0e0189a699d60865af276f1738318 Internal services went down https://status.zapfloor.com/ Wed, 06 May 2026 17:08:04 +0000 https://status.zapfloor.com/#0e2f774e71b70344e8b93bc334bb2b111ef189984aefe3e13c68d13f5184039e Internal services recovered https://status.zapfloor.com/ Wed, 06 May 2026 17:07:18 +0000 https://status.zapfloor.com/#e888eb18f972f973736de75d18832518b9aef4cd17674ebde5081d6f5a1566b2 open-api.zapfloor.com recovered https://status.zapfloor.com/ Wed, 06 May 2026 16:49:25 +0000 https://status.zapfloor.com/#e888eb18f972f973736de75d18832518b9aef4cd17674ebde5081d6f5a1566b2 open-api.zapfloor.com went down https://status.zapfloor.com/ Wed, 06 May 2026 16:48:57 +0000 https://status.zapfloor.com/#0e2f774e71b70344e8b93bc334bb2b111ef189984aefe3e13c68d13f5184039e Internal services went down https://status.zapfloor.com/ Fri, 24 Apr 2026 14:20:07 +0000 https://status.zapfloor.com/#43dcd35b5666132e30a8b62f91d618f492a12b2db8956b27da76f10e9cc40b2d open-api.zapfloor.com recovered https://status.zapfloor.com/ Fri, 24 Apr 2026 14:17:49 +0000 https://status.zapfloor.com/#43dcd35b5666132e30a8b62f91d618f492a12b2db8956b27da76f10e9cc40b2d open-api.zapfloor.com went down https://status.zapfloor.com/ Thu, 16 Apr 2026 16:55:32 +0000 https://status.zapfloor.com/#e2a47065190bad583265bb2f2245d45399cffe2a13533101c5aa718feeee2876 Internal services recovered https://status.zapfloor.com/ Thu, 16 Apr 2026 16:53:26 +0000 https://status.zapfloor.com/#e2a47065190bad583265bb2f2245d45399cffe2a13533101c5aa718feeee2876 Internal services went down https://status.zapfloor.com/ Fri, 27 Mar 2026 12:11:25 +0000 https://status.zapfloor.com/#1f2f755bd38b82cbc87644cfb01870b4c92d3c4c47eec4e46d782b0a2d6835fa Operator and tenant application recovered https://status.zapfloor.com/ Fri, 27 Mar 2026 12:09:18 +0000 https://status.zapfloor.com/#1f2f755bd38b82cbc87644cfb01870b4c92d3c4c47eec4e46d782b0a2d6835fa Operator and tenant application went down https://status.zapfloor.com/incident/840084 Wed, 04 Mar 2026 12:42:00 -0000 https://status.zapfloor.com/incident/840084#c268c63c66a511821749e11023143b7c3ce8290dc193a77d3dcd7aaeaff241d5 Because of some unforeseen issues, the platform is loading slower than usual. We are currently trying to resolve the issue. Apologies for the inconvenience. https://status.zapfloor.com/ Wed, 04 Mar 2026 12:05:02 +0000 https://status.zapfloor.com/#178356e86f37c9858ebdb07a5305250a7b8803b83975861f4e1899fc7755378d open-api.zapfloor.com recovered https://status.zapfloor.com/ Wed, 04 Mar 2026 12:02:53 +0000 https://status.zapfloor.com/#178356e86f37c9858ebdb07a5305250a7b8803b83975861f4e1899fc7755378d open-api.zapfloor.com went down https://status.zapfloor.com/ Wed, 25 Feb 2026 17:08:18 +0000 https://status.zapfloor.com/#35dea3ee32f9cbc5536c84caa2834f4e0c193c6f18addbaa3e841b4dd27dc3f8 open-api.zapfloor.com recovered https://status.zapfloor.com/ Wed, 25 Feb 2026 17:06:04 +0000 https://status.zapfloor.com/#35dea3ee32f9cbc5536c84caa2834f4e0c193c6f18addbaa3e841b4dd27dc3f8 open-api.zapfloor.com went down https://status.zapfloor.com/ Tue, 24 Feb 2026 15:47:05 +0000 https://status.zapfloor.com/#406a753506bf9a18095181ac41bb11984293eb67323d5098c8fe6fcbc43b9a27 Internal services recovered https://status.zapfloor.com/ Tue, 24 Feb 2026 15:46:53 +0000 https://status.zapfloor.com/#3ccfe9a6f643e01d02d61e62506e1566d73bd75e4705883e2eb4eba6881b6e34 open-api.zapfloor.com recovered https://status.zapfloor.com/ Tue, 24 Feb 2026 15:01:18 +0000 https://status.zapfloor.com/#406a753506bf9a18095181ac41bb11984293eb67323d5098c8fe6fcbc43b9a27 Internal services went down https://status.zapfloor.com/ Tue, 24 Feb 2026 14:57:34 +0000 https://status.zapfloor.com/#3ccfe9a6f643e01d02d61e62506e1566d73bd75e4705883e2eb4eba6881b6e34 open-api.zapfloor.com went down https://status.zapfloor.com/ Tue, 17 Feb 2026 18:28:25 +0000 https://status.zapfloor.com/#54baa7751275d58d8ffe5142b0fa7c930414cedefca7c40a918895443280532c Internal services recovered https://status.zapfloor.com/ Tue, 17 Feb 2026 18:16:57 +0000 https://status.zapfloor.com/#54baa7751275d58d8ffe5142b0fa7c930414cedefca7c40a918895443280532c Internal services went down https://status.zapfloor.com/ Tue, 17 Feb 2026 03:14:40 +0000 https://status.zapfloor.com/#53c9e91d63422ac376c21dbabde468a632115f5374a87059e4ce150acb7453cb Hotdesk booking page recovered https://status.zapfloor.com/ Tue, 17 Feb 2026 03:14:27 +0000 https://status.zapfloor.com/#4c8480bcf6f3ea4661163e54cb9fe6c5e39763d78dd10071d869568800b81fd1 Meeting room booking page recovered https://status.zapfloor.com/ Tue, 17 Feb 2026 03:02:46 +0000 https://status.zapfloor.com/#53c9e91d63422ac376c21dbabde468a632115f5374a87059e4ce150acb7453cb Hotdesk booking page went down https://status.zapfloor.com/ Tue, 17 Feb 2026 03:02:36 +0000 https://status.zapfloor.com/#4c8480bcf6f3ea4661163e54cb9fe6c5e39763d78dd10071d869568800b81fd1 Meeting room booking page went down https://status.zapfloor.com/ Tue, 17 Feb 2026 00:20:43 +0000 https://status.zapfloor.com/#c63aca69503d8ad8efe50df172bdfbcac3a5a29f7227b340db662f35d6f27811 Hotdesk booking page recovered https://status.zapfloor.com/ Tue, 17 Feb 2026 00:20:28 +0000 https://status.zapfloor.com/#50058f680be813550de83e211c7d3cc86c29889dfb46f93bf069f10a4fba10d9 Meeting room booking page recovered https://status.zapfloor.com/ Tue, 17 Feb 2026 00:14:47 +0000 https://status.zapfloor.com/#c63aca69503d8ad8efe50df172bdfbcac3a5a29f7227b340db662f35d6f27811 Hotdesk booking page went down https://status.zapfloor.com/ Tue, 17 Feb 2026 00:08:41 +0000 https://status.zapfloor.com/#50058f680be813550de83e211c7d3cc86c29889dfb46f93bf069f10a4fba10d9 Meeting room booking page went down https://status.zapfloor.com/ Fri, 13 Feb 2026 16:18:39 +0000 https://status.zapfloor.com/#eed18807e0c29054c700128c88722c7bb031df09a0356269d147f8d6dd23b2b5 open-api.zapfloor.com recovered https://status.zapfloor.com/ Fri, 13 Feb 2026 16:08:36 +0000 https://status.zapfloor.com/#eed18807e0c29054c700128c88722c7bb031df09a0356269d147f8d6dd23b2b5 open-api.zapfloor.com went down https://status.zapfloor.com/ Fri, 13 Feb 2026 02:47:38 +0000 https://status.zapfloor.com/#2eccd04559bfd0d4f3608190a1a757de8b28778c905e6b0aebfbb74405e2bf3d Hotdesk booking page recovered https://status.zapfloor.com/ Fri, 13 Feb 2026 02:44:22 +0000 https://status.zapfloor.com/#d52654d89e3b306c1501c642a7705e9627e5935ef6d316e29ab30922fab1201d Operator and tenant application recovered https://status.zapfloor.com/ Fri, 13 Feb 2026 02:42:34 +0000 https://status.zapfloor.com/#2eccd04559bfd0d4f3608190a1a757de8b28778c905e6b0aebfbb74405e2bf3d Hotdesk booking page went down https://status.zapfloor.com/ Fri, 13 Feb 2026 02:42:17 +0000 https://status.zapfloor.com/#d52654d89e3b306c1501c642a7705e9627e5935ef6d316e29ab30922fab1201d Operator and tenant application went down https://status.zapfloor.com/ Thu, 12 Feb 2026 10:59:06 +0000 https://status.zapfloor.com/#3db13bd43dbe01429e4a8d566653fc0174e2c6264e6d9d564a668f269798a8ca SaltoKS Access Control recovered https://status.zapfloor.com/ Thu, 12 Feb 2026 10:56:07 +0000 https://status.zapfloor.com/#3db13bd43dbe01429e4a8d566653fc0174e2c6264e6d9d564a668f269798a8ca SaltoKS Access Control went down https://status.zapfloor.com/incident/780591 Fri, 05 Dec 2025 09:05:00 -0000 https://status.zapfloor.com/incident/780591#a1294481ecb35d99a3cb5709b0390580d0e6b37dd869887ee04d612cfba2eb26 Platform may not perform as expected because of global issues at Cloudflare. We will keep you posted. https://status.zapfloor.com/incident/748279 Tue, 21 Oct 2025 13:51:00 -0000 https://status.zapfloor.com/incident/748279#01efb6bd9fc2fea8f8530183e46b91272006ac11021366c36d8584468e36ded0 We're currently experiencing some technical difficulties that are causing slower than normal performance across our services. Affected Services: Multiple platform services Our technical team is actively working to identify and resolve the performance issues. We apologize for any inconvenience this may cause and appreciate your patience. Next update: Within 1 hour https://status.zapfloor.com/incident/716281 Mon, 01 Sep 2025 07:30:00 -0000 https://status.zapfloor.com/incident/716281#56847217fd04a99213a54b3753e34d3d6ead476856957c32ae1c246b73d7be12 Some customers have reported that they are currently experiencing an issue with our monthly invoice generation system. The calculation process is getting stuck at 90%+ completion, preventing invoices from being generated successfully. What we're doing: Our engineering team is actively working on a solution to resolve this issue. Expected resolution: We aim to have this resolved before the end of today. We apologize for any inconvenience and will update this status as soon as we have more information. https://status.zapfloor.com/incident/643396 Tue, 29 Jul 2025 09:34:00 -0000 https://status.zapfloor.com/incident/643396#8d00f5a6a3a5a36b5f3d63a2701ca894eff94cfb4a277d6263456c6afff06c11 We are currently experiencing a higher-than-usual load on our servers, which is impacting several of our services. This includes: - Synchronization with External Integrated Applications: You may experience delays or failures in data synchronization with third-party applications integrated with Zapfloor. - Email Sending: There may be delays in sending emails from our platform. - Other Services: General slowness and intermittent issues may be noticed across various features. Our technical team is actively working to resolve these issues and restore normal service as quickly as possible. We appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available. https://status.zapfloor.com/incident/620775 Wed, 16 Jul 2025 12:10:00 -0000 https://status.zapfloor.com/incident/620775#71bec7984a63bf20c0a244e599cab11306370c979bfb62645e6477d82b43cc64 We are currently experiencing a higher than usual load on our servers, which is impacting several of our services. This includes: - Synchronization with External Integrated Applications: You may experience delays or failures in data synchronization with third-party applications integrated with Zapfloor. - Email Sending: There may be delays in sending emails from our platform. - Other Services: General slowness and intermittent issues may be noticed across various features. Our technical team is actively working to resolve these issues and restore normal service as quickly as possible. We appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available. https://status.zapfloor.com/incident/604436 Tue, 17 Jun 2025 09:18:00 -0000 https://status.zapfloor.com/incident/604436#c1db5b3e4402f8e4389aabd6d857bcbce51ca6d9d40663d664f46ff2b8411218 It's possible that Hot-desk bookings through the iframe are currently unavailable. Our team is working diligently to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Please check back later for updates or contact our support team for further assistance. https://status.zapfloor.com/incident/600106 Tue, 10 Jun 2025 10:28:00 -0000 https://status.zapfloor.com/incident/600106#f77081f95b06bf1b32ed70d8e6c7723a96d759d6dc7566c276eb224d6bf233a6 We are currently experiencing issues with our hosting provider, Heroku. These issues are causing disturbances with our application, particularly affecting the PDF invoice creation and sending process and other functionalities. Our team is actively monitoring the situation and is in close contact with Heroku to resolve these issues as quickly as possible. We appreciate your patience and understanding as we work to resolve these issues. Contact Information: For any urgent issues or further information, please contact our support team at support@zapfloor.com https://status.zapfloor.com/incident/574266 Wed, 21 May 2025 13:37:00 -0000 https://status.zapfloor.com/incident/574266#002be452ce178eea32f2455d739acf4bfad3a13e68d11d923a6d68333e703ca2 UPDATE 21:48: The issue has been resolved. Over the next few days, we will be diligently identifying and correcting any incorrectly created access groups. We will provide more detailed information on the corrective measures being implemented. While we strive to address all access groups promptly, there may be some delays. Please do not hesitate to reach out to your Customer Success representative for further assistance. We appreciate your patience and understanding as we work to ensure a good experience. ------ We are currently experiencing an issue with the SaltoKS integration on the Zapfloor platform. Certain users have reported that some newly created access groups within SaltoKS are not displaying the assigned users and locks as expected. This may affect access to meeting rooms or other facilities. We are in contact with Salto to resolve this ASAP. We will first determine the cause, resolve it and afterwards create a report of the affected access groups. https://status.zapfloor.com/incident/530203 Tue, 18 Mar 2025 12:46:00 -0000 https://status.zapfloor.com/incident/530203#00e3b56d8a6f363cfca2cf780a44e3b24414d78a36758578c995ad73faaef192 We are currently experiencing an issue where it is not possible to add a contract when creating a new subscription. Our team has identified the cause of the problem and is actively working on a fix. We estimate that this issue will be resolved before 16:00. We appreciate your patience and will provide further updates as soon as the fix is deployed. https://status.zapfloor.com/incident/525626 Mon, 10 Mar 2025 09:05:00 -0000 https://status.zapfloor.com/incident/525626#1be44fb42e5b08789a6fc73e828d1d352029dffaf783544e1e740d6995631b67 We recently identified an issue where the meeting room booking system incorrectly displayed rooms as unavailable, preventing some users from making bookings. Our team has resolved the issue, and the system is now functioning as expected.